Service Offering

Please review the different ways you can deliver on-demand learning to your customers and create a steady flow of new recurring revenue for your company.

Description Full Managed Service Partial Managed Service Private Tutorial Platform
Key Terms ActivAdmin will host the Tutorial Platform in the cloud, manages subscriptions and email promotional campaign. For SSAs and SUSPs priced above $4,000, Reseller will bundle annual subscription for tutorials.  For SSAs and SUSPs priced below $4,000, ActivAdmin will, on behalf of Reseller:  i)  Offer a 60-Day unlimited-use subscription for unlimited users that includes easy opportunities to opt-out; ii) Conduct an educational email campaign comprised of “Hot Tips”, “How To” messages designed to promote awareness and usage of the tutorials, plus renewals of subscriptions; and, iii) Manage subscription notifications, using customer information supplied by Reseller.

Option A: Reseller invoices the customer and remits to ActivAdmin the wholesale cost.

Option B: ActivAdmin invoices the customer and pays Reseller 15% on paid invoices.

ActivAdmin hosts the Tutorial Platform in the cloud and Reseller manages subscriptions and email promotion campaign.

Reseller assigns an employee as “head of online learning.”   ActivAdmin provides up to three hours of administration training.  Additional training is billed at $185 per hour.  Training includes recommended end user pricing and subscription rules for use at Reseller’s discretion.
Reseller will host the Tutorial Platform, as an appliance or on-premise installation.  All services are provided by Reseller, plus branding options supported by the Platform. Reseller assigns an employee as “head of online learning.” ActivAdmin provides the following service levels:  i) Up to five hours of technical services to deploy the ActivAdmin tutorial platform(LMS) on a virtual server, server hardware provided by Reseller, or a pre-installed hardware supplied by ActivAdmin; and, ii) ActivAdmin provides up to three hours of administration training.  Training includes recommended pricing and subscription rules for use at Reseller’s discretion.
Security & Privacy Reseller shares with ActivAdmin substantially all customer identity and user contact information, appropriate for 60-Day offer.  The ActivAdmin Reseller Agreement strictly prevents any unauthorized use, disclosure and solicitation. Reseller “de-identifies” company and customer contact information, thereby making sensitive information unusable by ActivAdmin or any third party. Reseller retains total control of customer and user contact information.
Technical Support ActivAdmin provides first-level support to end users and reseller. Reseller provides first-level support to end users.  ActivAdmin supports Reseller. Reseller provides first-level support to end users.  ActivAdmin supports Reseller.
Set-Up, Domain Fee N/A – No charge $500.  Additional training is billed at $185 per hour $2,500.  Additional technical services are billed at $195/hour and additional training is billed at $185 per hour.
Pricing Reseller establishes end user prices.  ActivAdmin invoices Reseller monthly for active subscriptions, based on the cost as listed in the then-current Reseller Price Book.  At the time of this Services Offering the costs for 2 users, are: -Annual Bundle, $375 -Single Month, $45 -Month to Month, $42/month (Applies to 60-Day Unlimited Free subscriptions are not cancelled at the end of 60 days. -Month-to-month-annual commitment,  $37/month. -Each additional 2 users, $36/month Reseller establishes end user prices.  Reseller commits to 6 monthly payments to ActivAdmin of $500 for the first 25 registered users. Additional users are $20 per month per user, due to ActivAdmin. Reseller establishes end user prices.  Reseller commits to 6 monthly payments of $1,000 for the first 50 registered users.  Additional users are $19 per month per user, due to ActivAdmin
Volume Discount 5% discount applied to the amount of ActivAdmin invoices for each month that exceeds $3,000. 5% discount applied to the amount of ActivAdmin invoices for each month that exceeds $2,750. 5% discount applied to amount of ActivAdmin invoices for each month that exceeds $2,500.